![]() HOME PRODUCTSProduct Overview Wood Doors Steel Doors Fiberglass Doors Deco Windows Finish Options Assembly Lock Hardware PRODUCT APPROVALS CATALOGS SHOWCASE DISTRIBUTORS FAQGeneral, Sales, Retail Distribution Sales Product WARRANTYWood Doors Warranty Buffalo Forge Warranty RMA SITE MAP |
![]() |
|||||||||||||||||||||
|
||||||||||||||||||||||
|
GlassCraft Door Company Limited Warranty- Download PDF here- Download Tools here
Legacy, Portobello, TDL, Estancia Doors & Custom Millwork and Glasswork Subject to the conditions and exclusions stated below, GlassCraft Door Company, (“GlassCraft”) warrants that each stile and rail door and wood millwork product will be free from defects in material and workmanship which would render the product unfit for normal and recommended use and service when installed in the continental USA. GlassCraft warrants this product only to the first purchaser of the product for purposes other than resale, or to the original purchaser of the residence into which such door is installed. This warranty covers only defects which become evident during the periods outlined below, provided that the owner gives written notice of such defects to GlassCraft Door Company, 2002 Brittmoore, Houston, Texas 77043, within the applicable time period. This warranty constitutes the sole and exclusive warranty offered by GlassCraft Door Company and has been drafted to comply with the Magnuson-Moss Warranty Federal Trade Commission Improvement Act that is effective for goods manufactured on or after December 31, 1976. Wood Millwork 1. Warp for any 6'8" high door shall not exceed one-fourth inch in any plane of the door. Warp for any 8'0" high door shall not exceed one-half inch in any plane of the door. Doors wider and/or higher are not warranted against warp. Warp is any distortion in the door itself, and does not refer to the frame or jamb in which it is hung. The term “warp” shall include the related terms of bow, cup, and twist. If the claimed nonconformity is warp, GlassCraft may defer repairing or replacing the product for a period up to twelve (12) months from the date of the claim or the date when the product was installed, as it is not uncommon for a temporary warp condition to occur as the door adjusts to local humidity and temperature conditions. |
||||||||||||||||||||||
| Glass Panels & Wrought Iron Grilles GlassCraft Door Company does not warrant any product against glass breakage or glass damage for any reason. The following Glass Panel warranties shall be void if the unit has not been stored, installed, and maintained in a good and workmanlike manner, or if the damage is resulting from exposure due to installation in an unprotected opening, such as an installation without sufficient roof overhang protection, which causes the door and glass panel to be exposed to an unusual amount of direct sunlight and/or precipitation. (See #7 above for more information on “roof overhang protection”). “IG” Insulated Glass Panels Your Insulated Glass panel, for a period of 5 years from the date of manufacture, is warranted against any material obstruction of vision through the Unit due to the accumulation of dust, moisture, or film on the internal surface of the glass caused by failure of the Unit’s edge seal due to defects in material or workmanship, under normal conditions. This warranty shall be void 1) if the unit has not been stored and installed in a good and workmanlike manner, 2) if the Unit is installed in high moisture environments (such as green houses or swimming pool enclosures), or 3) if film, shades, blinds, or any foreign materials are used on or near the surface of the Unit. Wrought Iron Grilles GlassCraft Door Company does not warrant any wrought iron product against rusting or metal deterioration, or the appearance of the decorative wrought iron grilles. Claims Procedure and Limit on Remedies THIS CONSTITUTES THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER ANY CLAIM OR THEORY OF LIABILITY. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, ARE EXCLUDED. GLASSCRAFT SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY NATURE INCLUDING, WITHOUT LIMITATION, LABOR COST OF ANY KIND ARISING FROM OR IN CONNECTION WITH AN ALLEGED BREACH OF ANY WARRANTY OR NEGLIGENCE ON THE PART OF GLASSCRAFT DOOR COMPANY. IN NO EVENT SHALL GLASSCRAFT PAY FOR THE COST OF LABOR, INSTALLATION OR FINISHING OF A REPLACEMENT OR ORIGINAL DOOR OR FOR ANY OTHER COST RELATING THE REPLACEMENT OF A DOOR, ALL OF WHICH SHALL BE THE SOLD RESPONSIBILITY OF THE PERSON MAKING THE WARRANTY CLAIM. This warranty is effective for all products sold after February 1, 2008 |
||||||||||||||||||||||